Bill of Rights
We are fully committed to you and your business. We value you as a client and partner. For as long as you are with us, we will keep our promise to provide professional services and quality products with the highest integrity. We make these promises to you and declare our commitment to honoring these “Rights” as part of our contract to you.
You Have the Right to Exceptional Customer Service
We will make sure your service is exceptional, by keeping you informed of all work being done on your behalf and following up to make sure everything has been done to your satisfaction. Our service center located in the USA will provide outstanding customer service.
You Have the Right to Know What Each Fee you are Charged Means
Every Fee will be Transparent. Every Fee will be listed and explained when we review your Agreement with you before you sign it and throughout our relationship.
Protected Pricing
The pricing we give you will be protected from ANY price increases for the term of your contract. We will never just raise your prices. If we do not provide additional value, we will never raise your prices as long as volume doesn’t change significantly.
You have the Right to the Correct Equipment Options at a Fair Price
You will be provided with the most up-to-date equipment with the appropriate options. These will be provided a reasonable and fair purchase price, or you can use your equipment as long as it is supported and is current with the appropriate technology.
No Contract Cancellation Penalties
You can cancel your contract at any time without penalties. We strive to earn your business every day
Transparent Statements
We believe in Truth and Transparency which means that you will be provided a clear and concise billing statement with ALL charges and fees fully disclosed. Nothing hidden.
Exceptional Product Solutions
At Watchdog, we will endeavor to learn about your business and find solutions to help you conduct it better. We will find solutions to fit your specific needs. If possible, we will try to integrate with your current hardware and vendors.
Security and Regulatory Compliance
At Watchdog, we will make every effort to make sure all regulations and secure measures are taken to make sure your business is protected.
